Shipping

Shipping Information

At Cake Card, we want to ensure your sweet surprise arrives as fresh and timely as possible. PLEASE READ the following shipping details carefully before placing your order.

Freshly Made the Day it is Shipped:

Each Cake Card is freshly made the day it is shipped to ensure quality and deliciousness upon arrival.

Target Dates vs. Guaranteed Dates:

Target delivery dates are NOT guaranteed. While we do everything in our power to ensure your package arrives on time, delays with courier services can sometimes occur.

To avoid disappointment, we strongly recommend choosing a target date that is 1-2 days in advance of your intended delivery date. Yes, it may arrive early in this case, but it's better than being late.

Recommended Shipping Carrier for Canada:

At checkout, we highly recommend choosing Purolator as we find them to be more reliable compared to Canada Post. Please keep in mind that we do not take responsibility for delays, and do not provide refunds for delays.

Weekend Delivery Limitations:

No courier services deliver on weekends unless it is specifically ordered, which is very expensive. If an order is delayed on a Friday, it will be delivered the following week.

We appreciate your understanding and your trust in Cake Card. If you have any questions or concerns about your shipment, please reach out to our support team!